Emily is a user experience designer and technologist based in San Francisco. She goes by emdash and thinks this nickname makes her sound like a design-nerd superhero.
Currently, she runs design at Mapbox as the Design Lead. That means she manages product designers, user researchers, brand, and front end engineering. Previously she was the UX Lead at the United States Digital Service for the Department of Veterans Affairs, interaction design and front-end at Twilio, and Code for America Fellow in Austin.
Creating a digital front door for Veterans on Vets.gov, onboarding new users at Twilio, helping developers respond to emergencies with Twilio.org Rapid Response Kit, and helping Austin avoid road closures with ATXFloods.
For fun: Tracking where your flush goes with Swirl.ly, sending messages via robot with Robogram, an sms powered holiday tree called ColorMeTimbers, calling all the payphones at once with Calling San Francisco, and swearingly lovely citizen engagement with JFDI Citizens.
Responsive Web Design Podcast: Vets.gov, Designer Fund, Bridge, The Journey of the Urban Flush, Lean Startup Conference 2015, Vets.gov, CfA Summit 2015, Behind the Wireframes, Where the flushes go: Swirl.ly and the SF sewer system, Neighborhood As Interface, SXSW, The Journey of the Urban Flush, SF Ignite, A Year in Austin, CfA Summit, Engaging Citizens One SMS at a Time, TwilioCon, Cool Like You: Gov Private Sector Envy, SXSW.